Frequently Asked Questions

Everything you need to know about Bio-K+ fashion, shipping, and sustainable style.

What materials are used in Bio-K+ apparel?

We prioritize sustainability and comfort. Most of our collections are crafted from premium organic cotton, recycled polyester, and eco-friendly bamboo blends to ensure durability and a soft touch on your skin.

How do I find my perfect size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garment to ensure the best fit.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can start a return or exchange through our online portal to receive a prepaid shipping label.

How should I care for my Bio-K+ garments?

To maintain the quality of your clothes, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying to preserve the fabric's integrity.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment options through Klarna and Afterpay.